mPulse Mobile Joins the Cambia Family
Today, over 75 percent of health consumers use smartphones as part of their shopping experiences. Consumers are using their smartphones to manage their lives – interact with their bank, airline, employer – but most are still unable to reliably interact with the health care system.
No one wants to log into complex, clunky, browser-based portals, or make phone calls to customer service with tiers of automated menu options, and that’s the way the system works today.
The lack of effective, convenient mobile access in health care often results in a poor consumer experience, can drive up costs, waste valuable time, and adversely impacts health outcomes.
Cambia has invested in mPulse Mobile, a company that provides a mobile experience management and cloud-based HIPAA compliant messaging platform enabling unique and powerful interactions with health care consumers. Simply put, mPulse provides the capabilities to help payers, providers and health care organizations engage with consumers on mobile.
Examples of engagement include appointment reminders, caregiver updates, digital explanation of benefits (EOB) paperwork, deductible alerts, HSA balances, medication reminders, and much more.
Read more about mPulse Mobile, and how they are improving the health and wellbeing of consumers by making health care communications more relevant to the modern lifestyle.