Three ways convenience drives the future of health care

September 13, 2017

According to data from the Pew Research Center, millennials find going to the doctor to be inconvenient and are also “significantly less likely to schedule preventive visits.” This perception of health care as inconvenient is the focus of a recent article by Brodie Dychinco, general manager of Convenient Care Delivery, published in Managed Healthcare Executive. Brodie discusses three ways the industry can prepare itself for the future by delivering more convenient care to tackle the demands of millennials who want more personalization, convenience, and control.

Three ways that convenience will drive the future of healthcare, outlined by Brodie, are:

  1. Workflow simplification: integrated platforms that make it easier to be more informed and engaged patients
  2. Better health outcomes: personalized care through predictive analytics and machine learning
  3. Consumer experience: greater access to on-demand care through expansion of virtual care

While the industry needs to focus more on the person and provide them with care options based on how they want it, when they want it, and where they want it, Brodie cautions that it’s important to understand that convenient care is about more than just on-demand access to medical professionals. It is also about offering an integrated, coordinated approach that facilitates a holistic view of the patient, and taking the insights about the patient to improve health outcomes.

Read the full article “Three ways convenience drives the future of healthcare” in Managed Healthcare Executive.