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Values, Ethics & Compliance

Cambia strives to foster an ethical company culture by continuously asking the key question, “Do our actions reflect our values?” Our values guide us in our strategic decision-making and our day-to-day interactions with coworkers, customers, suppliers, sales agents, providers and others with whom we do business. If you would like to contact us about an ethics or compliance issue, please fill out our reporting form. You can remain anonymous. In 2020 Cambia was recognized for the third year in a row as a World’s Most Ethical Companies, joining 132 honorees worldwide, spanning 21 countries and 51 industries underscoring the company’s commitment to leading with integrity and prioritizing ethical business practices.

Innovation

Drive new ideas and create positive change.

Hope

Act on a deep belief we are a catalyst to transform health care.

Collaboration

Embrace diverse voices, experiences and perspectives to achieve more together.

Accountability

Deliver on our promises and take responsibility for results.

Empathy

Treat people the way we would want to be treated.

Trust

Act with integrity and ethical clarity.

Courage

Reach beyond and move forward when others shy away.

Commitment

As a tax-paying non-profit, serve a Cause larger than ourselves.

Ethics 

Laura and Kate
Phone: (888) 384-3577
Fax: (844) 679-7769
E-mail: eco@cambiahealth.com

Compliance 

At Cambia, we are committed to complying with all applicable laws. We know that you are relying on us to deliver what you are entitled to, and we never want you to have to worry that we will fall short of that trust. Please contact us if you ever have a concern that anyone at Cambia is not following a federal, state, or local law:
Phone: (877) 878-2273
E-mail: Compliance@Cambiahealth.com or Regence_MedicareCompliance@Regence.com

Ethics & Compliance Hotline

Phone: 1 (888) 384-3577. You can remain anonymous. 
In addition to the resources listed above, if you have a concern or a complaint about an accounting, internal controls or auditing matter, you can call the Audit and Compliance Committee Chair of the Board of Directors at (888) 655-5452 or send an email. Your phone call or email will be routed directly to the Chair, who is an independent outside member of the Board of Directors.

Policies & Guidelines

Cambia is committed to high standards of business ethics and to complying with all applicable laws. In addition, we take great care in protecting our customers' personally identifiable information (PII) and Protected Health Information (PHI) and complying with government rules and regulations associated with our health insurance business. We expect all of our suppliers to comply with these policies and business standards.

Code of Business Conduct (PDF)