Do our actions reflect our values?

This is the question that guides every decision we make, practice we uphold and relationship we build. Showing up as trustworthy, inclusive, courageous, innovative and results-driven is how we earn the trust of those we serve.

Cambia values

Be Trustworthy

Act ethically and with integrity, always honoring our commitments.

Be Inclusive

Embrace diverse voices, experiences and perspectives to empathetically serve others.

Be Courageous

Boldly challenge ourselves and others to be accountable and create positive change for everyone we serve.

Be Innovative

Think differently, experiment and learn. Discover a better way.

Be Results Driven

Ensure our performance delivers impact and value in every action, to improve member health and well-being.

Ethics and compliance resources

If you work at Cambia, or with Cambia, and have an ethical concern, please contact our Ethics team. Go to the Contact Us page for Ethics contact information.

Cambia is committed to high standards of business ethics and following all applicable laws. We understand the trust you place in us to deliver on what we promise —and we’re dedicated to honoring that trust every time. Please contact us if you are ever concerned that anyone at Cambia is not following a federal, state or local law. Go to the Contact Us page for Compliance contact information. 

Policies and guidelines

We take great care in protecting our customers’ personally identifiable information (PII) and Protected Health Information (PHI) and complying 
with government rules and regulations associated with our health insurance business. We expect all of our suppliers to comply with these policies and business standards.

Code of Business Conduct (PDF)

Ethics and compliance hotline

Phone: 1-888-384-3577. You can remain anonymous. In addition to the resources listed above, if you have a concern or a complaint about an accounting, internal controls or auditing matter, you can call the Audit and Compliance Committee Chair of the Board of Directors at 1-888-655-5452 or send an email. Your phone call or email will be routed directly to the chair, 
who is an independent, outside member of the Board of Directors. 

If you’d like to contact us about an ethics or compliance issue, please fill out our reporting form. You can remain anonymous.